Using Safari & Cookies with our website

Our ticketing system, Spektrix, uses something called cookies. A cookie is a small text file of letters and numbers that gets put onto your computer when you visit a website. This allows the site to distinguish you from other users.
Spektrix Cookies are essential to the running of the website and are outside the scope of Cookie Regulations.

To login to your account or purchase tickets from our website your cookie settings need to be enabled to accept cookies from third-party websites. If you are using Safari on a mac or iOS device,
please ensure the setting to Block All Cookies is off.

A cookie isn’t a computer programme, can’t read files on your computer, can’t carry viruses and can’t install malware onto your computer.

HOW TO CHANGE YOUR SAFARI COOKIE SETTINGS:
If you are not sure how to change the cookie settings in your Safari browser or on your iOS device,
download our very hand Cookies Guide
on how to set the required settings.
(Other browsers below)
(Our thanks go to Chichester Festival Theatre for this)

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Our use of cookies:

At Bath Box Office we use essential cookies to keep track of what you have in your basket, process transactions and to remember you when you return to our site. We also use non-essential cookies to track how you use our site for analytical purposes and to monitor digital advertising.

If you do not wish to enable cookies, you will still be able to browse the site but you will not be able to login or purchase tickets.

The information below lets you know what cookies this site uses and what they are.

Spektrix
Spektrix is the booking platform we use to sell tickets. To purchase tickets through our website you need to have third party cookies enabled. If you do not you will not be able to complete your purchase. Spektrix cookies allow you to login, add multiple items to a shopping cart before purchasing tickets, merchandise and making donations. If you are struggling to progress beyond selecting tickets you will need to check your settings are enabled to accept cookies from third parties. To do this follow the relevant link for your internet browser/device:
Safari
Chrome
iPad / iPhone Cookie settings
Android
Microsoft Edge
Internet Explorer
Firefox

Cookies used by Spektrix:
ASP.NET_SessionId, .ASPXAUTH, SpektrixClientName, CookieDetection, SpektrixLastContact, ReturningCustomerCookie