COOKIES AND HOW THEY BENEFIT YOU

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions
  • You can learn more about all the cookies we use below

SAFARI AND COOKIES

Our ticketing system, Spektrix, uses something called cookies. A cookie is a small text file of letters and numbers that gets put onto your computer when you visit a website. This allows the site to distinguish you from other users.
Spektrix Cookies are essential to the running of the website and are outside the scope of Cookie Regulations.

To login to your account or purchase tickets from our website your cookie settings need to be enabled to accept cookies from third-party websites. If you are using Safari on a mac or iOS device,
please ensure the setting to Block All Cookies is off.

A cookie isn’t a computer programme, can’t read files on your computer, can’t carry viruses and can’t install malware onto your computer.

HOW TO CHANGE YOUR SAFARI COOKIE SETTINGS:
If you are not sure how to change the cookie settings in your Safari browser or on your iOS device,
download our very hand Cookies Guide
on how to set the required settings.
(Other browsers below)
(Our thanks go to Chichester Festival Theatre for this)

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Our use of cookies:

At Bath Festivals we use essential cookies to keep track of what you have in your basket, process transactions and to remember you when you return to our site. We also use non-essential cookies to track how you use our site for analytical purposes and to monitor digital advertising.

If you do not wish to enable cookies, you will still be able to browse the site but you will not be able to login or purchase tickets.

The information below lets you know what cookies this site uses and what they are.

Spektrix
Spektrix is the booking platform we use to sell tickets. To purchase tickets through our website you need to have third party cookies enabled. If you do not you will not be able to complete your purchase. Spektrix cookies allow you to login, add multiple items to a shopping cart before purchasing tickets, merchandise and making donations. If you are struggling to progress beyond selecting tickets you will need to check your settings are enabled to accept cookies from third parties. To do this follow the relevant link for your internet browser/device:
Safari
Chrome
iPad / iPhone Cookie settings
Android
Microsoft Edge
Internet Explorer
Firefox

Cookies used by Spektrix:
ASP.NET_SessionId, .ASPXAUTH, SpektrixClientName, CookieDetection, SpektrixLastContact, ReturningCustomerCookie

GRANTING US PERMISSION TO USE COOKIES

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

MORE ABOUT OUR COOKIES

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies: Google – Privacy Policy

Disabling these cookies will likely break the functions offered by these third parties

VISITOR STATISTICS COOKIES

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend. We use: Google Analytics

TURNING COOKIES OFF

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

The cookie information text on this site was derived from content provided by Attacat Internet Marketing. If you need similar information for your own website you can use their free cookie audit tool.