HOW TO BOOK

HOW TO BOOK

Online – discover What’s On
By telephone on 01225 463362.
In person at Bath Box Office.

Box Office Opening Hours
Monday to Friday, 10am–4pm
Closed on Saturdays, Sundays and Bank Holidays.

BOOKING DETAILS

Delivery Options

E-tickets
E-tickets can be displayed on a mobile device or printed – free of charge

Postal Delivery
Tickets can be posted to you for a charge of £1.50

Booking Fees

All tickets are subject to a 10% service charge.
All orders are subject to a £1 transaction fee.
Please note that tickets purchased through partner venues or ticket agents may incur additional booking fees

Please note that these fees are always non-refundable

Concessions

Concession prices are available to under–18s, full– time students, unemployment benefit claimants, visitors with a disability and those whose sole source of income is a DSS state retirement pension. Concessions are only available when a  separate price is given in brackets. Only one concession may apply per ticket.

Group bookings

We offer one free seat for every ten purchased to the same event when booked at the same time.

Bath Festivals welcomes visitors with disabilities

Please advise the Box Office of your requirements when making a booking. Visitors with a disability who need to bring a personal assistant are offered one free ticket. If you require a BSL interpreter, please enquire at the Box Office and we will do our best to accommodate this.

Other booking information
Please quote the event code when booking. Event times are approximate and doors open 15 minutes before each event. Tickets are non-refundable, but if an event sells out we are happy to offer returned tickets for resale. A £2 per ticket handling charge will apply on all resold tickets. Please note any fees are non-refundable. Programmes and performers may be subject to change. All information in the brochure was correct at the time of going to press.

Filming
Some events or shows may be filmed or photographed. Buying a ticket affirms your consent to the filming, sound recording, or photographing of yourself as a member of the audience.

Babies

Infants under 18 months who will be on an adult lap does not require a ticket.

Child Protection Policy

Children under 12 must be accompanied by a ticket buying adult at all festivals events unless otherwise stated. Children under 2 do not require a ticket, unless a storytime event. Bath Festivals maintain a Child Protection Policy but cannot act in loco parentis or take responsibility of wandering children.

Workshop

For workshops, you only need to buy a ticket for each child joining in with the activities. We ask parents/guardians to drop children off at the venue, sign them in, and leave a mobile contact number in case of emergencies. However, adults can attend for free if they need to stay or if their child is under 7 years of age.